What is the braid material of Lauco cables?
We’ve incorporated Kevlar® K29 into the outer braid of our cables. to ensure cables that would outlast and continue to perform no matter what.Kevlar® has high tensile strength, heat resistance, and all around toughness which makes it the premier choice for any application that demands rugged strength and durability, whether it be body armor, aerospace components, or charging cables.
Last updated: March 12, 2020 19:21
Does USB-C to Lightning cable pass Apple MFI certificated?
Yes. It has been tested and approved for iPhone/iPad/iPod/ Apple devices. It has been received certification and is sure to meet the specs for the latest and future Apple iOS system. This ensures it does not have any issue at any latter date when in use between your phone and computer at any time.
Last updated: March 12, 2020 19:21
Does USB-C to USB-C cable full charge for Macbook Pro?
With eMarker chip, Lauco USB-C to USB-C cable supports charging up to 20V/5A and up to 100W which is the fastest and stablest in current faster than Apple original USB-C cables.
Last updated: March 12, 2020 19:21
Does the USB-C cable work with cellphone？
Lauco USB-C cable has been tested to work with USB-C cellphones. like Samsung Note 10/S10 for Syncing, charging and Displaying（need MHL mode support）
Last updated: March 12, 2020 19:21
What is the length of Lauco cables?
The length of the cables is 3.3Ft(1.0 m).
Last updated: March 12, 2020 19:21
What is the packing of Lauco cables?
The box is 100% made from recycled paper that is recycled after consumption, easy to open, making it easier to liberate products from their packages while also reducing waste.
Last updated: March 12, 2020 19:21
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.